Privacy Policy

Kokoro Productivity Consulting Co., Ltd. ("we," "us," or "our") values the privacy of users visiting and using our online platform, which provides productivity coaching, workplace behavior analysis, corporate training workshops, performance optimization strategies, and employee mental wellness programs. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and relevant Japanese privacy regulations.

1. Information We Collect
We collect personal information that you voluntarily provide when you use our services or communicate with us. This may include but is not limited to your name, contact details, employment information, and any other data necessary to deliver our professional services effectively. We may also collect usage data automatically when you interact with our site, such as IP addresses, browser type, access times, and pages visited, to help improve our services.

2. Legal Basis for Processing
We process personal data based on your consent, to fulfill contracts related to our services, to comply with legal obligations, or to pursue our legitimate interests in providing and enhancing our services while respecting your rights and freedoms.

3. Use of Personal Data
Your personal data is used primarily to:
- Provide and manage the services you request
- Communicate with you regarding appointments, updates, or service-related information
- Improve our platform, offerings, and customer experience
- Comply with legal obligations and resolve disputes

We do not sell or rent your personal information to third parties.

4. Disclosure of Personal Data
We may share your data with trusted third-party service providers who assist us in operating our platform and delivering services, under strict confidentiality agreements and for specified purposes only. We may also disclose information when required by law enforcement or regulatory authorities.

5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law. When data is no longer needed, we ensure it is securely deleted or anonymized.

6. Your Rights
Under GDPR and similar laws, you have rights regarding your personal data, including:
- The right to access your data
- The right to rectify inaccurate data
- The right to request erasure of your data
- The right to restrict or object to certain processing
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the physical address provided below.

7. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no internet transmission can be guaranteed entirely secure.

8. International Data Transfers
Your data may be processed and stored in Japan. If transferred internationally, we ensure adequate protections are in place to comply with applicable data protection regulations.

9. Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect functionality.

10. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Kokoro Productivity Consulting Co., Ltd.
8-12 Shinjuku Sanchome
12th Floor
Shinjuku, Tokyo
Tokyo Prefecture, 160-0022
Japan

This Privacy Policy is subject to change. We encourage you to review it periodically to stay informed about how we protect your information.